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Hovering over links to see where they lead is safe, but clicking on them may not be. We recommend proceeding with caution when reviewing potentially harmful messages. Twenty-four years later, the Norton emails being received by readers were not a hoax. For example, the purported virus in a Budweiser frogs screensaver first made the rounds in 1997. We've covered concerns regarding computer viruses since the 1990s. Norton users who run the company's apps will potentially receive official emails from and email addresses are covered on the Norton Support page. Make sure that the URLs begin with and has a or domain." "The URLs in our emails point to the server at. Further, there was no indication that Norton notifies customers "your device has been infected with viruses" in renewal email offers. However, such offers will never arrive with completely lowercase subject lines.

For example, it listed several email addresses they used to send official correspondence: and true that Norton may send renewal offers. The company published a page to help keep Norton users safe from these kinds of renewal email virus scams. The email address did not end in or anything similar. If they don't go to an official Norton website, such as "," do not click the link.Īlso, the email address the message came from appeared to begin with and end with a long string of random letters. If readers receive a suspicious email that claims to be from Norton, desktop users can safely hover over links (but not click on them) in order to see where they lead.

The "unsubscribe" link at the bottom of the message led to the scam as well. In an example email we reviewed, all links in the message pointed to a website hosted on a Brazilian domain. This was not a legitimate email from Norton AntiVirus or Norton Internet Security. You will receive a full year of protection for up to 3 household PCs and peace of mind when you're online. If you are browsing, banking, shopping, checking email or doing anything online, we highly recommend you renew your subscription now and get the new Norton™ Internet Security.

Therefore, you are no longer receiving automatic updates that protect you against the latest threats, including viruses, spyware, hackers, and identity thieves. Our records indicate that your subscription to Norton™ Internet Security Expired on: However, that seemingly important item didn't appear in the body of the email: The headline claimed that recipients' devices had become infected with viruses.